Good person to contact at Paragon - WarmGlass.com

Good person to contact at Paragon

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Jeanice
Posts: 35
Joined: Sun Jan 01, 2012 1:24 pm
Location: Wyoming, USA

Good person to contact at Paragon

Postby Jeanice » Thu Sep 11, 2014 1:21 pm

Can someone give me the name of a helpful person at Paragon? My new kiln arrived damaged and the person I've been working with for several months is less than helpful. I really want to get this issue resolved.
Jeanice

Rick Wilton
Posts: 273
Joined: Sat Oct 25, 2003 8:18 pm
Location: Calgary, Canada
Contact:

Re: Good person to contact at Paragon

Postby Rick Wilton » Thu Sep 11, 2014 2:12 pm

Arnold Howard posts here from time to time. I believe he's the marketing guy

according to their website Arnold is "Minister of Propaganda" .........seriously that's what it says

ahoward@paragonweb.com
Rick Wilton

Jeanice
Posts: 35
Joined: Sun Jan 01, 2012 1:24 pm
Location: Wyoming, USA

Re: Good person to contact at Paragon

Postby Jeanice » Thu Sep 11, 2014 7:39 pm

I read the same thing Rick. Made me giggle.

Hoping that someone has had personal experience with someone at Paragon. I need to work with a different representative but my person refuses to direct my case/situation to someone else.
Jeanice

vblue
Posts: 98
Joined: Sun Mar 09, 2003 11:05 pm
Location: Texas

Re: Good person to contact at Paragon

Postby vblue » Thu Sep 11, 2014 9:05 pm

Arnold is great.

I had sent an e-mail with a question Tues. pm and got a really quick response from Laura Miller. Had another question along the line of the first question and she answered really quick. All answers between 8pm Tues. and 1 pm Wed.

Vernelle


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